Return /Exchange of the product purchased online 

 

Online-purchased Product Exchange

  1. The product can be sent back by sending it using any courier company to the following address:
  2.       Tbilisi, Gudauta St. #7, 0119
  3. To request product exchange please follow think link: Form 
  4. You can exchange the product into any other model available on the website.
  5. The product can be exchanged within 7 days after the delivery day(the first day being the one after the delivery day).
  6. Exchange is possible if the product has maintained the seller appearance, is in perfect condition and the fact that the label on it is not damaged or missing/lost
  7. Exchanges of tights, hair accessories, swimming suits, Linen, undergarments, and shoe care products are not possible due to hygiene reasons!
  8. Discounted products can be exchanged within 3 days of purchase.
  9. In case of finding fault on purchased products, its exchange period is 14 days after the delivery day(the first day being the one after the delivery day).

 

Online-purchased Product Return

  1. The product can be sent back by sending it using any courier company to the following address:
  2.       Tbilisi, Gudauta St. #7, 0119
  3. To request product return please follow think link: Form
  4. The product can be exchanged within 3 days after the delivery day(the first day being the one after the delivery day).
  5. Return is possible if the product has maintained the seller appearance, is in perfect condition and the fact that the label on it is not damaged or missing/lost
  6. Return of tights, hair accessories, swimming suits, Linen, undergarments, and shoe care products are not possible due to hygiene reasons!
  7. Discounted products can’t be returned!
  8. In case of finding fault on purchased products, its return period is 14 days after the delivery day(the first day being the one after the delivery day).
  9. The money will be returned from 2 to 5 days on the account which was charged.