Points and Discounts
Points and discounts do not apply to discounted products, the purchase of gift vouchers, or other DressUp services (e.g., T-shirt printing, clothing alterations). Points will be accumulated as usual when using a gift voucher.
Points Activation
Accumulated points will be reflected instantly, but they can be used after 3 working days.
Points Validity
Points are valid for 2 years. If the card is not used for 24 months, accumulated points and the loyalty tier will be reset. (Customers will be notified about expiring points and benefits one month in advance.)
DressUp Card Cancellation
If a customer requests to cancel their DressUp Card, all accumulated points and the loyalty tier will be reset. If the customer later reopens a new DressUp Card, the points and loyalty tier from the previous card will not be reinstated.
Card Loss and Replacement
The company is not responsible for any unauthorized use of a lost DressUp Card by a third party. If a customer loses their card, they must visit any TradeLine physical store to request a replacement. To receive a new card, the customer must present a valid ID. Once issued, the lost card’s number will be updated, and all accumulated points will be transferred to the new card.
Points Transfer
Accumulated points cannot be used by others (friends, family members, etc.) or transferred to another card.